FixPro provides plumbing services in Dubai for villas, apartments and offices: leaks, blocked drains, running toilets, taps and mixers, water heaters, pumps and low water pressure. Our plumber finds the source of the problem first, explains it in plain words and confirms the price before starting work.
Send us a photo or short video of the problem on WhatsApp at 058 586 1144 or call 04 832 1555.
Most plumbing problems show a clear sign. Match what you see to the likely cause below. Close the nearest isolation valve for anything that is leaking, and call us the same day for stains, pooling water or a leaking water heater.
| What you notice | Likely cause | What to do now | How urgent |
|---|---|---|---|
| Stain or bubbling paint on a ceiling below a bathroom | Leaking drain, pipe or failed waterproofing | Stop using that shower, take photos | Same week |
| Damp wall near the indoor AC unit | Blocked AC drain line | Switch the AC off | Same day |
| Water pooling around the water heater | Faulty valve or tank leak | Switch the heater off at its isolator | Same day |
| Toilet keeps running or refilling | Worn flush valve or float | Close the toilet’s angle valve | Low, but it wastes water daily |
| Slow drain or gurgling sounds | Partial blockage | Use a plunger, avoid chemical cleaners | Low to medium |
| No water, or water spraying from a pipe | Burst pipe or valve failure | Close the main valve | Emergency |
Leaks behind walls and ceilings often need waterproofing as well as a pipe repair. See our waterproofing services in Dubai.
A higher DEWA water bill with no change in how you live is the most common sign of a hidden leak. DEWA states that the responsibility for the pipes and connections after the meter rests with the customer, so the leak is inside your property. A meter test takes 30 minutes.
DEWA advises checking these places first: washing machine hoses, toilet cisterns, water heaters, taps and connections, water tanks, outdoor pipes and the garden irrigation network. See DEWA’s guidance on detecting and fixing water leakages.
A running toilet is the easiest leak to test. Add a few drops of food colouring to the cistern and wait 15 minutes. If colour appears in the bowl, the flush valve is leaking.
If a leak has already caused damp patches on your walls, see our damp wall and seepage repair service.
Planning a bathroom or kitchen upgrade? See our kitchen and bathroom renovation service. Water tank cleaning is available as an add-on to our AMC maintenance packages.
Cold water turns hot in summer because pipes and overhead tanks sit in the sun and the water inside heats up. The simplest fix is to shade or insulate the tank and any exposed pipes. A Dubai Municipality official quoted by Khaleej Times recommended an insulation cover or shade for overhead tanks.
What helps:
Very hot tap water can scald children, so test the temperature before bathing them.
Limescale builds up on shower heads, taps and water heater elements over time, especially where water is heated. Scale makes heaters work harder, reduces flow and shortens the life of mixers and valves. Dubai’s tap water is desalinated, but minerals still form scale as water is heated.
What helps:
It depends on your tenancy contract. Dubai tenancy law generally makes the landlord responsible for major maintenance such as water pumps and water heaters. Minor items like leaking taps and blocked drains are usually the tenant’s, and some contracts set a limit of around AED 1,000 per repair. Damage caused by negligence is the tenant’s cost.
Read your contract before booking, and tell your landlord about major faults in writing. For an overview, see dubizzle’s guide to property maintenance responsibilities in Dubai. This is general information, not legal advice.
Plumbers in Dubai typically charge AED 109 to AED 129 per hour plus VAT, with fixed prices for common jobs. A basic leak fix usually costs AED 150 to AED 250. A water heater installation costs AED 250 to AED 450 for labour only. FixPro confirms your price before work starts.
| Job | Typical Dubai price (AED) |
|---|---|
| Plumber, per hour | 109 to 129 + VAT |
| Call-out fee | 80 to 150 |
| Basic leak or pipe repair | 150 to 250 |
| Tap or mixer replacement | 150 to 350 |
| Shower head replacement | 170 to 260 |
| Water heater installation, labour only | 250 to 450 |
| Water heater supplied and installed | 600 to 1,400 |
| Basic leak detection | around 200 to 500 |
General market benchmarks from ServiceMarket, Real Estate Club Dubai and published leak detection specialists (2026). Not a FixPro quote.
At FixPro, a General Maintenance visit starts from AED 99 and covers the call-out, inspection and diagnosis. Our AMC maintenance packages start from AED 95 per month and include scheduled plumbing visits.
No. A low hourly rate often hides call-out fees, minimum charges and marked-up parts, so the final bill can end up higher. Compare the total price, get it in writing before work starts, and choose a plumber who explains the cause of the problem instead of just patching it.
Ask every plumber these questions before you book:
The most common complaints about plumbing companies in Dubai are surprise bills, repairs that drag on for weeks and no follow-up after the job. A clear written price and a plumber who explains the fix avoid most of them.
A burst pipe or major leak can damage floors, ceilings and the apartment below within hours. FixPro offers emergency plumbing across Dubai. Call or WhatsApp us and tell us what is happening. While you wait:
Never touch electrical equipment in standing water. Call us and let us handle it.
FixPro sends plumbers to villas, apartments and offices across Dubai, including Al Barsha, Dubai Marina, Arabian Ranches and Jumeirah Park. Tell us your community and building on WhatsApp and we will confirm the arrival window. Our office is at Office 101, Al Maha Tower, Al Barsha 1.
If the job turns out to be bigger than expected, such as a concealed leak or a failed pump, we stop, explain and quote before doing anything more.
FixPro Technical Services Co. LLC is based at Office 101, Al Maha Tower, Al Barsha 1, Dubai. We are open Monday to Saturday from 7:30 am to 9:00 pm, and Sunday from 9:00 am to 5:00 pm.
How do I know if I have a hidden water leak? Common signs are a higher DEWA water bill, damp or stained walls and ceilings, a musty smell, low pressure and the sound of running water when everything is off. Do the 30-minute meter test: if the meter moves with all water off, there is a leak.
Why is my DEWA water bill so high? The usual causes are a leaking toilet, a dripping tap, a leaking pipe or irrigation line, or a faulty water heater valve. Check your toilets first, then do the meter test. DEWA notes that the pipes after the meter are the customer’s responsibility.
Why is my cold water hot in summer in Dubai? Sun-heated pipes and overhead tanks warm the water. Shading or insulating the tank and exposed pipes helps. Running the tap for a minute before use also clears the warmest water.
Is it safe to use chemical drain cleaners? Use them sparingly. Strong chemicals can damage older pipes and are hazardous to skin and eyes. Try a plunger first. If the drain keeps blocking, call a plumber to clear the cause.
Should I switch my water heater off in summer? Many households turn the thermostat down or switch the heater off in peak summer, because the incoming water is already warm. Check your manual, and switch it back on when the weather cools.
Who pays for plumbing repairs, the tenant or the landlord? It depends on your tenancy contract. Major items like water heaters and pumps are generally the landlord’s, while minor items like leaking taps and blocked drains are usually the tenant’s. Check your contract.
How much is the water bill in Dubai? It depends on your usage, property size and the season, and your DEWA bill combines water with electricity and other charges. A bill that suddenly jumps with no change in how you live usually points to a leak. DEWA’s smart meter monitoring and High Water Usage Alert can warn you, and the meter test above confirms it.
Who is the best plumber in Dubai? The best plumber is the one who gives a clear written price, explains the cause of the problem, tests the repair and answers when you call afterwards. Compare companies on those points, not only on the hourly rate. Ask the questions listed above before you book.
Do you work on both villas and apartments, and which areas do you cover? Yes. We handle plumbing in villas, apartments and offices across Dubai, including Al Barsha, Dubai Marina, Arabian Ranches and Jumeirah Park. For a problem in a shared pipe or the building’s main drain, building management is responsible, and we can help you report it.
Leak, blocked drain or heater problem? Message FixPro on WhatsApp at 058 586 1144, call 04 832 1555, or contact FixPro online. We will confirm the price and a time that suits you.
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